Privacy Policy

11 May 2025

This Privacy Policy explains how IPScanner.io collects, uses, and protects your information. By using the Service, you consent to this policy.

1. Information We Collect

We collect information you provide, such as your name, email address, billing information, and content you send through our support channels.

2. Usage Data

We collect technical and behavioral data such as IP lookup history, timestamps, request patterns, browser info, and referral sources for analytics, abuse prevention, and feature optimization.

3. How We Use Information

We use your data to: (a) operate and improve the Service, (b) process billing, (c) respond to support requests, (d) prevent abuse, and (e) send transactional emails. We never sell your data.

4. Third-Party Services

We may use third-party tools (e.g. Stripe, Cloudflare, analytics platforms) to process data and enhance performance. These vendors are required to handle your data securely and lawfully.

5. Data Retention

We retain your data as long as necessary to fulfill the purposes described above or as required by law. Logs related to abuse or fraud may be retained longer.

6. Security

We use encryption, access controls, and monitoring systems to protect your data. However, no system is 100% secure and we cannot guarantee absolute protection.

7. Your Rights

Depending on your jurisdiction, you may request access to, correction of, or deletion of your personal data. Contact us at [email protected] to exercise these rights.

8. Children’s Privacy

The Service is not intended for children under 13. We do not knowingly collect data from minors.

9. Changes to Privacy Policy

We may revise this policy periodically. We will notify you of significant changes by email or a notice on our site.